Failed-test city route

Anaheim failed backflow test

Use this page when the assembly already failed and the next step is repair, retest, and accepted report submission.

City: Anaheim Utility: City of Anaheim Cross Connection Control Cadence: Immediately after installation, relocation, or repair, and at least annually thereafter Last verified: 2026-06-29
Local answer

What to check for Anaheim

Use this page when the assembly already failed and the next step is repair, retest, and accepted report submission.

  • Due basis: Anaheim says backflow prevention devices must be tested annually, and repaired and retested if defective. The annual tests must be performed by an Orange County Health Care Agency certified tester carrying a valid City of Anaheim business license.
  • Who is affected: Water users at locations where Anaheim requires a backflow prevention device, especially commercial, multi-family, irrigation, and fireline-related services.
  • Program phone: 714-765-4173
Local signals

Signals that matter before you act

  • Anaheim only accepts approved testers from the city's list.
  • The city no longer accepts mailed or emailed reports.
  • Defective devices must be repaired and retested.
Workflow

Anaheim workflow order

  1. Confirm whether the issue is annual testing, a repair, or a relocation.
  2. Choose an approved Anaheim tester with the required county certification and city license.
  3. Complete the test and submit the result electronically.
  4. If the device is defective, repair or replace it and retest before treating the matter as closed.