Portal city route

Pleasanton backflow reporting portal

Use this page when a notice for Pleasanton mentions BSI, SwiftComply, WEIRS, VEPO, a customer portal, or online backflow test report submission.

City: Pleasanton Utility: City of Pleasanton Cross-Connection Control Plan Cadence: Annual testing and event-driven follow-up under the City's cross-connection control plan Last verified: 2026-07-06
Local answer

What to check for Pleasanton

Use this page when a notice for Pleasanton mentions BSI, SwiftComply, WEIRS, VEPO, a customer portal, or online backflow test report submission.

  • Due basis: Pleasanton's official cross-connection control plan says testers submit qualifications and completed test reports through an online portal held by the City's third-party backflow service provider, currently Aqua Backflow.
  • Notice or device clue: Look for the Hazard ID, Site ID, device record, or TrackMyBackflow customer record.
  • Who is affected: Pleasanton customers with required backflow assemblies and testers who must keep certification, gauge calibration, and business license records current.
  • Acceptance rule: Report acceptance depends on the named portal and the utility-approved tester route; keep proof that the report was submitted.
  • Program phone: 925-931-5500
Local signals

Signals that matter before you act

  • Pleasanton cross-connection control plan - official plan
  • Aqua Backflow online portal - Aqua Backflow reporting portal
  • Due basis: Pleasanton's official cross-connection control plan says testers submit qualifications and completed test reports through an online portal held by the City's third-party backflow service provider, currently Aqua Backflow.
  • Program phone: 925-931-5500
Workflow

Pleasanton workflow order

  1. Confirm the Pleasanton record and due notice.
  2. Verify the tester can submit through the Aqua Backflow workflow.
  3. Complete the test and enter the report online.
  4. Resolve expired certification, calibration, or business license issues before expecting acceptance.