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Failed-test city route

Southlake failed backflow test

Use this page when the assembly already failed and the next step is repair, retest, and accepted report submission.

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City: Southlake Utility: City of Southlake Cross Connection Control Cadence: Annual testing for backflow prevention devices Last verified: 2026-07-03
Local answer

What to check for Southlake

Use this page when the assembly already failed and the next step is repair, retest, and accepted report submission.

  • Due basis: Southlake says backflow prevention assemblies must be tested annually, and customers who receive a City letter can search VEPO records or use a registered tester.
  • Notice or device clue: Look for the BPAT/tester registration context, Envirotrax record, service address, or assembly identifier.
  • Who is affected: Southlake properties with backflow prevention assemblies, especially customers receiving annual letters and fire protection sprinkler systems.
  • Acceptance rule: Report acceptance depends on the named portal and the utility-approved tester route; keep proof that the report was submitted.
  • Program phone: 817-748-8082
Local signals

Signals that matter before you act

  • A tester not approved through VEPO may not appear on Southlake's approved tester list.
  • Paper tester submissions are no longer the expected path.
  • Fire sprinkler assembly work has a separate State Fire Marshal employment constraint.
Workflow

Southlake workflow order

  1. Use the Southlake page to confirm the annual letter, device record, and contact point.
  2. Pick a tester registered through VEPO/Envirotrax for Southlake.
  3. Have the tester submit electronically; do not rely on paper-format submission.
  4. Keep the approved-list and submission record aligned before the deadline.