Failed-test workflow

City of Round Rock Backflow Prevention failed backflow test next steps

Use the governing utility workflow first, then move through repair, retest, and report submission in that order.

Priority risk
Water shutoff risk

A failed device means the water authority can escalate quickly if repair and retest are not completed on time.

Legal status
Notice of violation

Use the utility page and source notes below before treating any repair offer as sufficient proof of compliance.

The path to compliance

The path to compliance

Follow these steps in order. Repair alone is not enough. The retest and the accepted report are what close the failure.

01 build

Repair device

Use a tester or repair company that fits the local utility workflow and device type.

02 assignment_turned_in

Retest

Schedule the passing retest after repairs are complete and before the utility deadline passes.

03 cloud_upload

Submit report

The corrected report and proof of acceptance are what actually restore compliance.

Local failure notes

Do not stop at the repair

  • A failed device triggers a 30-day repair and retest clock.
  • Reports can be rejected if license or gauge information is not current with the City.
  • If the City has to step in for missed testing, the cost can be added to the owner's bill.
Evergreen support

Evergreen support

What a failed backflow test usually means, how repair and retest sequencing works, and where owners lose time.