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Jacksonville annual backflow testing

JEA requires annual testing for commercial services, while residential irrigation assemblies run on the utility's residential checkup cycle.

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City: Jacksonville Utility: JEA Backflow Program Cadence: Commercial annually; residential irrigation on the JEA residential checkup cycle, generally every two years Last verified: 2026-06-29
Local answer

What to check for Jacksonville

JEA requires annual testing for commercial services, while residential irrigation assemblies run on the utility's residential checkup cycle.

  • Due basis: JEA runs a two-track system: commercial services are tested annually, while residential irrigation and reclaimed-water protections follow the utility checkup program. Commercial failed tests must be repaired or replaced and retested within 30 days.
  • Who is affected: JEA commercial customers, residential irrigation customers, reclaimed-water users, and certain fire-line services that require backflow protection or testing.
  • Program phone: 904-665-4410
Local signals

Signals that matter before you act

  • Commercial services are tested annually.
  • Commercial failed tests must be repaired or replaced and retested within 30 days.
  • Residential customers who do not submit results within 45 days can trigger a JEA-dispatched tester and a $35 bill charge.
Workflow

Jacksonville workflow order

  1. Confirm whether the service is commercial or residential irrigation.
  2. Choose a qualified tester from JEA's list or follow the utility-run checkup program.
  3. Complete the test and clear any failed-test repairs inside the utility timeline.